What should I teach my child about calling 9-1-1?
Teaching children the proper use of 9-1-1 is very important. Some of the things you can do as a parent:
  • Teach your children their full name, parent’s full names, home address and phone number with area code.
  • Teach your children what an emergency is and when to call 9-1-1.
  • Teach your children that it is against the law to call 9-1-1 as a joke.
  • Teach your children to remain calm and answer all of the questions asked.
  • Teach your children not to hang up until the 9-1-1 call-taker instructs them to.
  • Teach your children not to be afraid to call 9-1-1 if they need to.

Show All Answers

1. What information do I need to provide when I call 9-1-1?
2. Why does 9-1-1 ask so many questions?
3. Is help being sent while I am answering all the questions being asked by 9-1-1?
4. How does the 9-1-1 Center know my location when I call from a cell phone?
5. What should I do if I accidentally call 9-1-1?
6. What should I teach my child about calling 9-1-1?
7. Is the Butler County ECC able to assist callers who do not speak English?
8. Does the Butler County ECC have the ability to assist hearing and speech impaired callers?
9. I was trying to make a long distance call from my office and got 9-1-1 by mistake. Why does this happen?
10. Who pays for 9-1-1?
11. Why does the 9-1-1 call-taker sometimes transfer my call to another person?
12. Reverse911 - Do you already have my phone number?
13. Reverse911 - What if I have voice over internet phone service?
14. Reverse911 - I am hearing impaired and have a TTY/TDD device ... Will I still receive emergency notifications?
15. Reverse911 - Will my number be sold or shared?
16. Reverse911 - I have call screening to discourage telemarketers. Will I receive Reverse 911?
17. Reverse911 - Can I add more than one cell phone number to my address?
18. Reverse911 - I live in a remote area, sometimes my location is hard to find.
19. Reverse911 - I did not get called during a recent event. How can I be sure my information is correct?