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FROM: For Immediate Release:
Will Johnson December 26, 2019
County Administrator (322-4300)
BUTLER COUNTY PHONE SERVICE REINSTATEMENT
El Dorado, KS —Butler County’s phone service is once again functional. Butler County offices that had been unable to receive incoming phone calls since 4:30 PM Thursday, December 19th, began to be able to receive incoming calls around 11:30 AM today.
Butler County intends to follow through and continue the process of switching the County’s phone services over to Cox Communications. However, the process of porting over existing phone numbers and service from the previous provider, Windstream, to Cox Communications could take several weeks. All other County services are open and operational.
Thank you for your patience as staff worked to resolve the issue. Butler County will provide updates on the status of the phone service change as the process progresses.